Shipping policy

Shipping & Returns

Shipping Information (Within Sri Lanka Only):

  1. Domestic Shipping:

    • We offer standard shipping across Sri Lanka. Orders are processed within 1-2 business days. Delivery times typically range from 3-5 business days, depending on your location.
  2. Shipping Rates:

    • Shipping fees are based on the weight of the order and the delivery location. The shipping cost will be calculated at checkout before you finalize your purchase.
  3. Order Tracking:

    • Once your order has been shipped, you will receive a confirmation email with a tracking number to monitor your package's journey.
  4. Delivery Issues:

    • If there are any delays or issues with your delivery, please contact our support team at Info.cioent@gmail.com or 0779180314 (WhatsApp), and we will assist you in resolving the matter promptly.