Shipping policy
Shipping & Returns
Shipping Information (Within Sri Lanka Only):
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Domestic Shipping:
- We offer standard shipping across Sri Lanka. Orders are processed within 1-2 business days. Delivery times typically range from 3-5 business days, depending on your location.
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Shipping Rates:
- Shipping fees are based on the weight of the order and the delivery location. The shipping cost will be calculated at checkout before you finalize your purchase.
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Order Tracking:
- Once your order has been shipped, you will receive a confirmation email with a tracking number to monitor your package's journey.
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Delivery Issues:
- If there are any delays or issues with your delivery, please contact our support team at Info.cioent@gmail.com or 0779180314 (WhatsApp), and we will assist you in resolving the matter promptly.